asha777's Privacy Policy
Your personal information is completely safe with us. This document explains in detail how asha777 collects, stores, and protects your information through strict security measures.
This Privacy Policy ("Policy") applies to all users of the asha777 platform's services. When you create an account on asha777, browse the platform, or use any service, you are considered to have agreed to the terms of this Policy.
Reading our Terms and Conditions together with this Privacy Policy will give you a clear understanding of the full user agreement. For any questions, contact our support team.
What Information We Collect
Various types of information are collected on the asha777 platform in order to provide services. This information falls into two categories — information you provide voluntarily, and information generated automatically through your use of the platform.
1.1 Information You Provide Directly
Information you give us when registering an account and using our services:
- Full name, date of birth, and nationality
- Email address and mobile number
- Residential address (Bangladesh)
- National ID card or passport details (for identity verification)
- Financial transaction information — records of deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer
- Records of communication with the support team
1.2 Automatically Collected Information
Information recorded automatically while you use the platform:
- IP address and device type (mobile, tablet, or desktop)
- Browser version and operating system information
- Login time, session duration, and activity logs
- Gaming history, bet amounts, and results records
- Information obtained through cookies and similar tracking technologies
Purpose of Data Use
asha777 uses collected information only for specific and legitimate purposes. Information is never used for unnecessary purposes.
- Creating accounts and verifying user identity
- Processing deposits and withdrawals and maintaining transaction records
- Managing bonuses, promotions, and VIP benefits
- Preventing fraud and maintaining platform security
- Providing customer support — via live chat and email
- Conducting analysis to improve service quality and develop new features
- Monitoring user activity to ensure responsible gaming
- Maintaining records to comply with applicable laws and regulations
Data Storage and Security
The security of your information is our top priority. The asha777 platform uses SSL encryption technology to keep all data fully protected during transmission.
3.1 Technical Security Measures
- All data transfers secured through SSL/TLS encryption
- Industry-standard encryption methods used for storing financial data
- Automated security monitoring to detect suspicious logins
- Regular security audits and system updates
- Two-step security through OTP verification
3.2 Data Retention Period
All information is retained while your account is active. Even after an account is closed, certain information may be retained for a specified period in accordance with legal and financial regulations. Transaction records in particular are kept for an extended period, which is useful for audits and dispute resolution.
Data Sharing Policy
asha777 never sells your personal information. However, in limited circumstances, necessary information may be shared with trusted third parties, as detailed below.
4.1 Service Provider Partners
We work with certain technology and financial service providers to operate our services. For example, bKash, Nagad, Rocket, Upay, and banking partners receive the transaction information necessary for payment processing. These partners operate under strict confidentiality agreements.
4.2 Legal Obligations
Under applicable laws of Bangladesh, information may be provided on the basis of a court order or a lawful directive from a government authority. In such cases, only the information required by law will be provided.
4.3 Fraud Prevention
Limited information may be shared with fraud detection services to protect the platform's security and users. This process serves the interests of all users.
Cookies and Tracking Technologies
The asha777 website and app use cookies and similar technologies. These help improve your browsing experience and maintain the platform's functionality.
- Essential Cookies: Required to keep login sessions active and for security verification.
- Functional Cookies: Help remember your preferred language, settings, and customisations.
- Analytical Cookies: Analyse how the platform is used to help improve service quality.
You can control many types of cookies by changing your browser settings. However, disabling certain essential cookies may cause some platform services to not function correctly.
User Rights
You have certain important rights over your own information. asha777 respects these rights.
6.1 Right to Access Your Information
You can log in to your account at any time to view your personal information, transaction history, and gaming records.
6.2 Right to Correct Your Information
If there is any error in your stored information, you can submit a correction request through the support team. The correction will be made after identity verification.
6.3 Right to Close Your Account and Delete Your Information
You can submit a request to close your account. Information beyond what is legally required to be retained will be deleted within a specified period. The Responsible Gaming section also offers protection options such as self-exclusion.
6.4 Right to Opt Out of Marketing Communications
If you do not want promotional emails or messages from asha777, you have the option to stop such communications. You can change this preference through your account settings or via the support team.
Protection of Minors
All services on asha777 are exclusively for persons aged 21 or older. No person under the age of 21 may use the platform.
An age verification process is carried out at the time of registration. If a minor is detected attempting to create an account, it will be closed immediately and no information will be retained. For more details on this, visit our About Us section.
Policy Changes and Updates
asha777 reserves the right to update this Privacy Policy as needed over time. If any significant changes are made, you will be informed via a notification to your registered email or on the platform.
Continuing to use the platform after any changes indicates that you have accepted the new policy. We therefore recommend reading this policy regularly. Answers to any questions about this policy can be found in our FAQ section.
Third-Party Links and Services
The asha777 platform uses software from various game studios to run games — such as Pragmatic Play, PG Soft, JILI, Evolution, Spribe, and others. These providers operate under their own privacy policies.
asha777 is not responsible for the privacy practices of these third parties. However, we ensure that all partners operating through our platform comply with the highest security standards.
Contact and Complaints Resolution
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.
Our goal is to resolve your complaints promptly. Direct support is also available via live chat — log in to the platform and you will find the chat option.